GENERAL SERVICE AGREEMENT

THIS GENERAL SERVICE AGREEMENT (the “Agreement”) CLIENT – PLE OR PRIME LIFE ENTERPRISE LTD SERVICE PROVIDER– WORKER OR CONTRACTOR

 

PART 1 OF THIS AGREEMENT ARE THE DETAILS

BACKGROUND
a) The Client is of the opinion that the worker has the necessary qualifications, experience and abilities to provide services to PLE.
b) The Contractor is agreeable to providing such services to the Client on the terms and conditions set out in this Agreement.
IN CONSIDERATION OF the matters described above and of the
mutual benefits and obligations set forth in this Agreement, the receipt and sufficiency of which consideration is hereby acknowledged, the Client and the Contractor (individually the “Party” and collectively the “Parties” to this Agreement) agree as follows:
1. SERVICES PROVIDED
a) PLE hereby agrees to engage the worker to provide the following services (the “Services”):
As per detailed in the ‘Work Description Agreement’

b) The Services will also include any other tasks which the Parties may agree on. The worker hereby agrees to provide such Services
to PLE.

2. TERM OF AGREEMENT

a) The term of this Agreement (the “Term”) will begin on the date of this Agreement and will remain in full force and effect indefinitely until terminated as provided in this Agreement or as per the completion of the work.
b) In the event that either Party wishes to terminate this Agreement, that Party will be required to provide 5days written notice to the
other Party.
c) In the event that either Party breaches a material provision under this Agreement, the non-defaulting Party may terminate this Agreement immediately and require the defaulting Party to indemnify the non-defaulting Party against all reasonable damages.
d) This Agreement may be terminated at any time by mutual agreement of the Parties if; the services cannot be provided,
the work is not up to the required standard the worker cannot understand what is required the worker is in breach of any privacy policies including third parties misconduct behaviours the worker                                                                                                    e) Except as otherwise provided in this Agreement, the obligations of the worker will end upon the termination of this Agreement.

3. PERFORMANCE
a) The Parties agree to do everything necessary to ensure that the terms of this Agreement take effect; PLE would give clear instructions of what is expected
The worker will follow the full process of introduction BEFORE entering into a contract ‘for service’ The numeration agreed for the work

4. CURRENCY
a) Except as otherwise provided in this Agreement, all monetary amounts referred to in this Agreement are in GBP or Dollars.

5. PAYMENT
a) The worker will receive payment upon satisfaction of the work for the Services.
b) NO deposit will be made before any work is provided or upon promise of delivery.
c) Payable to be made directly to the worker.
d) Payment will be paid in full upon completion of the work as agreed to have been fully completed and agreed by both parties.
e) Invoice may be required to pay the numeration to the worker depending where they live in the world.
f) The Payment as stated in this Agreement does not include Value Added Tax. The worker has their own responsibility to their Value
Added Tax as per their country.
g) The worker will be responsible for all income tax liabilities and National Insurance or similar contributions relating to the Payment and the worker/Contractor will indemnify PLE/the Client in respect of any such payments required to be made by PLE/ the Client.

6. REIMBURSEMENT OF EXPENSES
a) The worker will only be reimbursed for any prior agreed cost in writing as required to form part of this agreement, for expenses incurred by the worker in connection with providing the Services.
b) All expenses must be pre-approved by PLE agreed in writing.

7. INTEREST ON LATE PAYMENTS
a) Interest payable on any overdue amounts under this Agreement for the worker/contractor is given with interest of 5.00% per day or
at the maximum of 5 days of delay if any from the time of the agreed CONFIRMED time of delivery/completion.
b) Likewise, the worker/contract will lose 5.00% if they fail to deliver on time or agreed date of delivery where a it is a detriment to PLE / the Client.

8. CONFIDENTIALITY
a) Confidential information (the “Confidential Information”) refers to any data or information relating to the Client, whether business or personal, which would reasonably be considered to be private or proprietary to the Client and that is not generally known and where the release of that Confidential Information could reasonably be expected to cause harm to the Client.
b) The Contractor agrees that they will not disclose, divulge, reveal, report or use, for any purpose, any Confidential Information which the Contractor has obtained, except as authorised by the Client or as required by law. The obligations of confidentiality will apply during the Term and will survive indefinitely upon termination of this Agreement.
c) All written and oral information and material disclosed or provided by PLE to the worker/Contractor under this Agreement is Confidential Information regardless of whether it was provided before or after the date of this Agreement or how it was provided to
the worker/Contractor.

9. OWNERSHIP OF INTELLECTUAL PROPERTY
a) All intellectual property and related material, including any trade secrets, moral rights, goodwill, relevant registrations or
applications for registration, and rights in any patent, copyright, trade mark, trade dress, industrial design and trade name (the
“Intellectual Property”) that is developed or produced under this Agreement, will be the sole property of the Client.
b) The work generated or bought by PLE from the worker or Contractor will become the Intellectual Property of PLE without
restricted use in any manner by PLE.
c) The worker may NOT use PLE Intellectual Property for any purpose other than that contracted for in this Agreement except with the written consent of PLE. The worker/ Contractor will be responsible for any and all damages resulting from the unauthorised use of PLE Intellectual Property.

10.RETURN OF PROPERTY
a) Upon the expiry or termination of this Agreement, the worker / Contractor will return to the Client any property, documentation, records, or Confidential Information which is the property of the Client.
b) Also all work completed for PLE to complete the terms and condition for the final numeration to the worker.

11.CAPACITY/INDEPENDENT WORKER /CONTRACTOR
a) In providing the Services under this Agreement it is expressly agreed that the Worker/ Contractor is acting as an independent
worker/contractor and not as an employee.
b) The worker/Contractor and PLE/ Client acknowledge that this Agreement does not create a partnership or joint venture between
them, and is exclusively a contract for service.

12. RIGHT OF SUBSTITUTION                                                                                                                                                     a) The worker/ Contractor may NOT engage a third-party sub-
contractor to perform any the obligations of the Contractor, this would breech this Agreement.
b) PLE/ Client have the right to hire or engage several parties to assist with any of the provision of the Services already contracted.

13. AUTONOMY
a) Except as otherwise provided in this Agreement, the Worker/ Contractor will have full control over working time, methods, and
decision making in relation to provision of the Services in accordance with the Agreement.
b) The Worker/ Contractor will work autonomously and not at the direction of PLE. However, the Worker/Contractor will be responsive to the reasonable needs and concerns of PLE selected time request for meetings.

14. EQUIPMENT
a) The worker/ Contractor will provide or see to their means to deliver the work at their own expense
b) Provide their own tools, machinery, equipment, raw materials, supplies, workwear and any other items or parts necessary to
deliver the Services in accordance with the Agreement.

15. NO EXCLUSIVITY
a) The Parties acknowledge that this Agreement is non-exclusive and that either Party will be free, during and after the Term, to
engage or contract with third parties for the provision of services similar to the Services.
b) However, the worker/ contractor will NOT disclose any detail work carried out, intellectual property, private information, data etc of PLE to no others.

16. NOTICE
a) All notices, requests, demands or other communications required or permitted by the terms of this Agreement will be given in writing and delivered ONLINE and communication in writing by email and progressive clarity / instructions by text communications.
b) The worker / contractor will be given PLE contacts for communication.
c) In the event that the Contractor is required in a civil, criminal or regulatory proceeding to disclose any part of the Confidential
Information, the Contractor will give to the Client prompt written notice of such request so the Client may seek an appropriate
remedy or alternatively to waive the Contractor’s compliance with the provisions of this Agreement in regards to the request.
d) If the Contractor loses or makes unauthorised disclosure of any of the Confidential Information, the Contractor will immediately notify the Client and take all reasonable steps necessary to retrieve the lost or improperly disclosed Confidential Information.
e) Any notices or delivery required in this Agreement will be deemed completed when hand-delivered, delivered by agent, or immediately after being placed on SM post, once received by the parties at the addresses contained in this Agreement or as the
parties may later designate in writing.

17. INDEMNIFICATION                                                                                                                                                            Each Party agrees to indemnify and hold harmless the other Party, and its respective affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses,
reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the
indemnifying party, its respective affiliates, officers, agents, employees, and permitted successors and assigns that occurs in
connection with this Agreement. This indemnification will survive the termination of this Agreement.

18.MODIFICATION OF AGREEMENT
a) Any amendment or modification of this Agreement or additional obligation by either Party in connection with this Agreement will
only be binding if evidenced in writing signed by each Party.
b) Any amendments must be mutually agreed by both parties.
c) From time to time for development and advancement, it may be necessary to update the contract with the use and transfer of
information, data, storage of information and data, training and what is deemed as important for the law, working relationship or
change of priority.

19.TIME OF THE ESSENCE
a) Time is of the essence in this Agreement.
b) No extension or variation of this Agreement will operate as a waiver of this provision.

20.ASSIGNMENT
a) The Worker/ Contractor will not voluntarily, or by operation of law, assign or otherwise transfer its obligations under this Agreement unto another Contractor.

21.ENTIRE AGREEMENT
a) It is agreed that there is no representation, warranty, collateral agreement or condition affecting this Agreement except as
expressly provided in this Agreement.

22.ENUREMENT                                                                                                                                                                           a) This Agreement will ensure to the benefit of and be binding on the Parties and their respective heirs, executors, administrators and
permitted successors and assigns.

23.TITLES/HEADINGS
a) Headings are inserted for the convenience of the Parties only and are not to be considered when interpreting this Agreement.

24.GOVERNING LAW
a) This Agreement will be governed by and construed in accordance with the laws of England.

25.SEVERABILITY
a) In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other
provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder
of this Agreement.

26.WAIVER
a) The waiver by either Party of a breach, default, delay or omission of any of the provisions of this Agreement by the other Party will not be construed as a waiver of any subsequent breach of the same or other provisions.

27.AGREEMENT SIGNATURE
a) By presenting this agreement constitute the business signature from PLE after confirmation of accepting the worker / contractor’s
signature from part 3.

28.CONFIDENTIAL INFORMATION
a) All written and oral information and materials disclosed or provided by the Client to the Contractor under this Agreement constitute Confidential Information regardless of whether such information was provided before or after the date of this Agreement or how it was provided to the Contractor.
b) The Contractor acknowledges that in any position the Contractor may hold, in and as a result of the Contractor’s retainer by the
Client, the Contractor will, or may, be making use of, acquiring or adding to information about certain matters and things which are confidential to the Client and which information is the exclusive property of the Client.
c) ‘Confidential Information’ means all data and information relating
to the business and management of the Client, including but not limited to, the following:
i. ‘Customer Information’ which includes names of PLE /Client, SM pages created, contents, videos and posts for PLE whilst being representatives for PLE in any country in the world, all details information, contracts and their contents and parties, data provided or gain by the worker whilst contracted and the type, quantity and specifications of products and services, leased, licensed or received by PLE or for the Client;
ii. ‘Intellectual Property’ which includes information relating to the Client’s proprietary rights prior to any public disclosure of
such information, including but not limited to the nature of the proprietary rights, production data, technical and engineering
data, technical concepts, test data and test results, simulation results, the status and details of research and development of products and services, and information regarding acquiring, protecting, enforcing and licensing proprietary rights (including patents, copyrights and trade secrets);
iii. ‘Marketing and Development Information’ which includes marketing and development plans of the Client, price and
cost data, price and fee amounts, pricing and billing policies, quoting procedures, marketing techniques and methods of
obtaining business, forecasts and forecast assumptions and volumes, and future plans and potential strategies of the Client which have been or are being discussed;
iv. ‘Business Operations’ which includes internal personnel and financial information of the Client, vendor names and other vendor information (including vendor characteristics, services and agreements), purchasing and internal cost information, internal services and operational manuals, external business contacts including those stored on social media accounts or other similar platforms or databases operated by the Client, and the manner and methods of conducting the Client’s
business;
v. ‘Product Information’ which includes all specifications for products of the Client as well as work product resulting from or related to work or projects performed or to be performed for the Client or for clients of the Client, of any type or form in any stage of actual or anticipated research and development;
vi. ‘Production Processes’ which includes processes used in the creation, production and manufacturing of the work product of the Client, including but not limited to, formulas, patterns, moulds, models, methods, techniques, specifications, processes, procedures, equipment, devices, programs, and designs;
vii. ‘Service Information’ which includes all data and information relating to the services provided by the Client, including but
not limited to, plans, schedules, manpower, inspection, and training information;
viii. ‘Proprietary Computer Code’ which includes all sets of statements, instructions or programs of the Client, whether in
human readable or machine readable form, that are expressed, fixed, embodied or stored in any manner and that
can be used directly or indirectly in a computer (‘Computer Programs’); any report format, design or drawing created or
produced by such Computer Programs; and all documentation, design specifications and charts, and operating procedures which support the Computer Programs;
ix. ‘Computer Technology’ which includes all scientific and technical information or material of the Client, pertaining to any machine, appliance or process, including but not limited to, specifications, proposals, models, designs, formulas, test results and reports, analyses, simulation results, tables of operating conditions, materials, components, industrial skills, operating and testing procedures, shop practices, know-how and show-how;
x. ‘Accounting Information’ which includes, without limitation, all financial statements, annual reports, balance sheets, company asset information, company liability information, revenue and expense reporting, profit and loss reporting, cash flow reporting, accounts receivable, accounts payable, inventory reporting, purchasing information and payroll information of the Client; and
xi. Confidential Information will also include any information that has been disclosed by a third party to the Client and is
protected by a non-disclosure agreement entered into between the third party and the Client.

d) Confidential Information will not include the following information:
a. Information that is generally known in the industry of the Client;
b. Information that is now or subsequently becomes generally available to the public through no wrongful act of the Contractor;
c. Information rightly in the possession of the Contractor prior to the disclosure to the Contractor by the Client;
d. Information that is independently created by the Contractor without direct or indirect use of the Confidential Information; or
e. Information that the Contractor rightfully obtains from a third party who has the right to transfer or disclose it.

a. Except as otherwise provided in this Agreement, the Confidential Information will remain the exclusive property of the Client and will only be used by the Contractor for the Permitted Purpose. The Contractor will not use the Confidential Information for any
purpose that might be directly or indirectly detrimental to the Client or any associated affiliates or subsidiaries.
b. The obligations to ensure and protect the confidentiality of the Confidential Information imposed on the Contractor in this Agreement and any obligations to provide notice under this Agreement will survive the expiration or termination, as the case may be, of this Agreement and those obligations will last indefinitely.

c. The Contractor may disclose any of the Confidential Information:
a. to such employees, agents, representatives and advisors of the Contractor that have a reasonable need to know for the
Permitted Purpose provided that:
i. the Contractor has informed such personnel of the confidential nature of the Confidential Information;
ii. such personnel agree to be legally bound to the same burdens of non-disclosure and non-use as the Contractor;
iii. the Contractor agrees to take all necessary steps to ensure that the terms of this Agreement are not violated by such personnel; and
iv. the Contractor agrees to be responsible for and indemnify the Client for any breach of this Agreement by its personnel.

b. to a third party where the Client has consented in writing to such disclosure; and
c. to the extent required by law or by the request or requirement of a court of law, a regulatory body, or an administrative tribunal.

29. AVOID CONFLICT OF OPPORTUNITIES
a) It is understood and agreed that any business opportunity relating to or similar to the Client’s current or anticipated business opportunities coming to the attention of the Contractor during the Contractor’s retainer is an opportunity belonging to the Client. Accordingly, the Contractor will advise the Client of the opportunity and cannot pursue the opportunity, directly or indirectly, without the written consent of the Client.
b) Without the written consent of the Client, the Contractor further agrees not to:
i. solely or jointly with others undertake or join any planning for or organisation of any business activity competitive with the
current or anticipated business activities of the Client; and                                                                                                              ii. directly or indirectly, engage or participate in any other business activities which the Client, in its reasonable discretion, determines to be in conflict with the best interests of the Client.
30. NON-SOLICITATION
a) Any attempt on the part of the Contractor to induce others to leave the Client’s employ, or any effort by the Contractor to interfere with the Client’s relationship with its other employees and contractors would be harmful and damaging to the Client. The Contractor agrees that from the date of this Agreement indefinite, the Contractor will not in any way, directly or indirectly:
b) induce or attempt to induce any employee or contractor of the Client to quit their work or employment or retainer with the Client;
i. otherwise interfere with or disrupt the Client’s relationship with its employees and contractors;
ii. discuss employment opportunities or provide information about competitive work or employment to any of the Client’s
employees or contractors; or
iii. solicit, entice, or hire away any worker or employee or contractor of the Client.

This obligation will be limited in scope to those persons that were working or employees or contractors of the Client at the same time that the Contractor was retained by the Client.

31. NON-COMPLETION
a) Other than through employment with a bona-fide independent party, or with the express written consent of the Client, which will
not be unreasonably withheld, the Contractor will not, from the date of this Agreement indefinite, be directly or indirectly involved with a business which is in direct competition with the particular business line of the Client that the Contractor was working during any time in the last year of retainer with the Client.
b) From the date of this Agreement to indefinite, the Contractor will not divert or attempt to divert from the Client any business the Client had enjoyed, solicited, or attempted to solicit, from its customers, prior to termination or expiration, as the case may be,
of the Retainer.

32. OWNERSHIP AND TITLE
a) The Contractor does hereby waive any moral rights that the Contractor may have with respect to the Confidential Information and for all created SM page for PLE even for personal detail used by the worker or contractor to create the page/s.
b) The Contractor acknowledges and agrees that all rights, title and interest in any Confidential Information will remain the exclusive
property of the Client. Accordingly, the Contractor specifically agrees and acknowledges that the Contractor will have no interest
in the Confidential Information, including, without limitation, no interest in know-how, copyright, trademarks or trade names, notwithstanding the fact that the Contractor may have created or contributed to the creation of that Confidential Information.
c) The Confidential Information will not include anything developed or produced by the Contractor during the term of this Agreement, including but not limited to intellectual property, process, design, development, creation, research, invention, know-how, trade name, trademarks or copyright that:
i) was developed without the use of any equipment, supplies, facility or Confidential Information of the Client;
ii) was developed entirely on the Contractor’s own time;
iii) does not relate to the actual business or reasonably anticipated business of the Client;
iv) does not relate to the actual or demonstrably anticipated processes, research or development of the Client; and
v) does not result from any work performed by the Contractor for the Client.
vi) Until the work is completed, and posted on PLE SM pages or delivered by email, where it is considered PLE property and rights, even before paid is made at the end of the month.                                                                                                                            d) The Contractor agrees to immediately disclose to the Client all Confidential Information developed in whole or in part by the
Contractor during the term of the Retainer and to assign to the Client any right, title or interest the Contractor may have in the
Confidential Information. The Contractor agrees to execute any instruments and to do all other things reasonably requested by the Client (both during and after the term of the Retainer) in order to vest more fully in the Client all ownership rights in those items
transferred by the Contractor to the Client.

33. REMEDIES
a) The Contractor agrees and acknowledges that the Confidential Information is of a proprietary and confidential nature and that any
disclosure of the Confidential Information to a third party in breach of this Agreement cannot be reasonably or adequately compensated for in money damages and would cause irreparable injury to the Client. Accordingly, the Contractor agrees that the Client is entitled to, in addition to all other rights and remedies available to it at law or in equity, an injunction restraining the Contractor, any of its personnel, and any agents of the Contractor, from directly or indirectly committing or engaging in any act
restricted by this Agreement in relation to the Confidential Information.

34. RETURN OF CONFIDENTAIL INFORMATION
a) The Contractor agrees that, upon request of the Client, or in the event that the Contractor ceases to require use of the Confidential
Information, or upon expiration or termination of this Agreement, or the expiration or termination of the Retainer, the Contractor will turn over to the Client all documents, disks or other computer media, or other material in the possession or control of the Contractor that:
i) may contain or be derived from ideas, concepts, creations, or trade secrets and other proprietary and Confidential Information as defined in this Agreement; or
ii) is connected with or derived from the Contractor’s services to the Client.
The addresses for any notice to be delivered to any of the parties to this Agreement are as follows: www.primeLifeEnterprise.co.uk,

HR@PrimeLifeEnterise.co.uk

©2021 Prime Life Enterprise Ltd, www.PrimeLifeEneterprise.co.uk®

PART 2 OF THIS AGREEMENT IS THE WORK DESCRIPTION
Includes any additional work or specific with numeration.

PART 3 IS THE SIGNATURE TO CONFIRM THE AGREEMENT

Select your  Job Description below and click on the Agree button if you have the skills listed and agree with the terms above

Social media marketing

⦁ Be (S.O.W.E)
⦁ Have experience or an I.T related degree
⦁ Strong communication and feedback /report
⦁ Professional presentation skills
⦁ Photo and video-editing experience
⦁ Organisational and DM tools skills
⦁ Analytical ability of data
⦁ An ability to multitask projects or tasks at once
⦁ Problem solving skills
⦁ Promoting products, services and content over social media
⦁ Scheduling social media posts using tools applications
⦁ Interacting with customers on SM
⦁ Developing new social media (SM) strategies and campaigns
⦁ Managing a budget to be spent on promoting SM, PPC adv
⦁ Tack data and analyse the performance of SM campaign
⦁ Collaborating with colleagues from across marketing
⦁ Ensure company image and branding is consistent

Copywriter

S.O.W.E (skill, optimism, work ethics, entrepreneurial attitudes)
Have a degree or years of experience in customer service, customer
relations, marketing or and communication
Proficiency with Microsoft Office software, including Word &
PowerPoint
Focus on achieving our business customer strategy
Research consumer preferences
Email sales letter
Short notification for App messages
Product descriptions
Content curation
Blog writing
Use of keywords
Teamwork collaboration
Write high-engagement Social Media contents and the use of hashtags,
emojis and acronyms
Ability to multi-task where is needed

IT and software

⦁ Be (S.O.W.E)
⦁ Have experience or a degree
⦁ Assessing individual/group training needs
⦁ Planning, preparing and researching lessons
⦁ Teaching IT staff to use various computer languages and specialist applications
⦁ Teaching general staff to use desktop programmes such as Microsoft Office and other office software
⦁ Organising and promoting courses
⦁ Developing and delivering programmes of learning activities
⦁ Preparing teaching materials
⦁ Spending contact time with students on an individual or group basis
⦁ Invigilating examinations
⦁ Checking and assessing students’ work and giving feedback
⦁ Liaising with other organisations and employers
⦁ Making use of new technology such as distance learning or video conferencing
⦁ Keeping IT skills and knowledge up to date.

 

Business analysts

⦁ Be (S.O.W.E)
⦁ Have a business-related degree
⦁ Analyse the structure of a business, how it uses technology and what its goals are
⦁ Identify problems within a business, including through using data modelling techniques
⦁ Communicate with senior people in organisations to find out what they hope to achieve
⦁ Formulate ways for businesses to improve, based on previous research
⦁ Persuade internal and external stakeholders of the benefits of new technology or strategies
⦁ Oversee the implementation of new technology and systems
⦁ Run workshops and training sessions

Consultants

⦁ Be (S.O.W.E)
⦁ Have a business-related degree
⦁ Conducting research, surveys and interviews to gain understanding of the business
⦁ Analysing statistics
⦁ Detecting issues and investigating ways to resolve them
⦁ Assessing the pros and cons of possible strategies
⦁ Compiling and presenting information orally, visually and in writing
⦁ Making recommendations for improvement, using computer models to test them and presenting findings to client
⦁ Implementing agreed solutions
⦁ Developing and implementing new procedures or training.

Cyber security

⦁ Be (S.O.W.E)
⦁ Have an I.T related degree
⦁ Seeking to build in security during the development stages of software systems, networks and data centres
⦁ Looking for vulnerabilities and risks in hardware and software
⦁ Finding the best way to secure the IT infrastructure of an organisation
⦁ Building firewalls into network infrastructures
⦁ Constantly monitoring for attacks and intrusions
⦁ When the cyber security specialist finds a potential threat or attempted breach, closing off the security vulnerability
⦁ Identifying the perpetrator and liaising with the police if necessary

IT support analysts

⦁ Be (S.O.W.E)
⦁ Have experience or any degree
⦁ Logging and processing support calls
⦁ Installing and configuring computer hardware, software, systems, networks, printers and scanners
⦁ Planning and undertaking scheduled maintenance upgrades
⦁ Setting up accounts for staff, ensuring that they know how to log in
⦁ Solving password problems
⦁ Talking to clients and computer users to determine the nature of any problems they encounter
⦁ Responding to breakdowns
⦁ Investigating, diagnosing and solving computer software and hardware faults
⦁ Repairing equipment and replacing parts
⦁ Supervising junior engineering and technical staff
⦁ Obtaining replacement or specialist components, fixtures or fittings
⦁ Checking computer equipment for electrical safety
⦁ Maintaining records of software licences
⦁ Managing stocks of equipment, consumables and other supplies

Network administrators

⦁ Be (S.O.W.E)
⦁ Have experience or any degree
⦁ Installing and configuring computer networks and systems
⦁ Identifying and solving any problems that arise with computer networks and systems
⦁ Consulting with clients to specify system requirements and design solutions
⦁ Budgeting for equipment and assembly costs
⦁ Assembling new systems
⦁ Maintaining existing software and hardware and upgrading any that have become obsolete
⦁ Monitoring computer networks and systems to identify how performance can be improved
⦁ Working with IT support personnel
⦁ Providing network administration and support

Database administrators

⦁ Be (S.O.W.E)
⦁ Have experience or any degree
⦁ Working with database software to find ways to store, organise and manage data
⦁ Troubleshooting
⦁ Keeping databases up to date
⦁ Helping with database design and development
⦁ Managing database access
⦁ Designing maintenance procedures and putting them into operation
⦁ Ensuring that databases meet user requirements
⦁ Liaising with programmers, applications/operational staff, IT project managers and other technical staff
⦁ Managing database security/integrity and backup procedures
⦁ Implementing security measures
⦁ Defining objectives through consultation with staff at all levels
⦁ Writing reports, documentation and operating manuals
⦁ Testing and modifying databases to ensure that they operate reliably
⦁ Providing user training, support and feedback
⦁ Writing disaster recovery plans
⦁ Archiving data.

Web designers

⦁ Be (S.O.W.E)
⦁ Have experience or any degree
⦁ Creating website designs
⦁ Producing sample sites
⦁ Meeting with clients to discuss requirements and/or project progress
⦁ Demonstrating and receiving feedback about draft sites
⦁ Keeping up to date with recent technological and software developments
⦁ Developing skills and expertise in appropriate software/programming languages such as HTML and JavaScript
⦁ Creating products that are user-friendly, effective and appealing
⦁ Digital retouching and image editing
⦁ Working as part of a multidisciplinary team

Information scientists

⦁ Be (S.O.W.E)
⦁ Have a degree in I.T
⦁ Evaluating, organising, cataloguing, classifying, managing and distributing information in a variety of formats
⦁ Creating databases
⦁ Ensuring that information is up to date
⦁ Ensuring that data protection laws are met
⦁ Helping to develop intranets for staff to use
⦁ Answering Freedom of Information (FOI) requests
⦁ Carrying out information audits, inquiries and internal commissions
⦁ Answering enquiries from staff and external parties
⦁ Maintaining statistical and financial records
⦁ Writing reports
⦁ Using specialist computer applications
⦁ Searching for and retrieving information from the internet and online databases
⦁ Promoting and marketing services
⦁ Maintaining a budget
⦁ Training and supervising assistant staff.

Develop Operations engineers

⦁ Be (S.O.W.E)
⦁ Have experience or any I.T related degree
⦁ Building and setting up new development tools and infrastructure
⦁ Understanding the needs of stakeholders and conveying this to developers
⦁ Working on ways to automate and improve development and release processes
⦁ Testing and examining code written by others and analysing results
⦁ Ensuring that systems are safe and secure against cybersecurity threats
⦁ Identifying technical problems and developing software updates and ‘fixes’
⦁ Working with software developers and software engineers to ensure that development follows established processes and works as intended
⦁ Planning out projects and being involved in project management decisions.

Systems developers

⦁ Be (S.O.W.E)
⦁ Have experience or any I.T related degree
⦁ Computer programming and coding
⦁ Software development
⦁ Object-oriented design (OOD)
⦁ Software testing and debugging
⦁ Problem solving and logical thinking
⦁ Written and verbal communication
⦁ Teamwork
⦁ Discussing the client’s requirements and the proposed solution with a senior developer (for developers at mid-skill level and below)
⦁ Using development tools to write and test code to develop these solutions
⦁ Writing documentation and operating manuals
⦁ testing and modifying systems to ensure that they operate reliably
⦁ User training and support
⦁ Responding to feedback
⦁ Fault finding, diagnosing and fixing bugs
⦁ Cybersecurity knowledge and application
⦁ Machine learning knowledge and application
⦁ Cloud engineering
⦁ Analysis skills and attention to details

Computer Programmer

⦁ Be (S.O.W.E)
⦁ Have experience or any I.T related degree
⦁ Coding and debugging.
⦁ Designing and testing computer structures.
⦁ Troubleshooting system errors
⦁ Writing computer instructions
⦁ Maintaining operating systems
⦁ Editing source-code
⦁ Profiling and analysing algorithms
⦁ Implementing build systems
⦁ Providing tech support
⦁ Computer Programming skills
⦁ End user-oriented
⦁ Expert IT skills
⦁ Strong aptitude for math
⦁ Advanced knowledge of operating systems
⦁ Analytical and problem-solving skills
⦁ Java, C++, SQL, C#, and HTML experience
⦁ Aptitude for learning new technology
⦁ Deadline driven
⦁ Superior communication skills
⦁ Working on IT applications, infrastructure
⦁ databases and web development tools
⦁ Acting as the primary point of contact for all levels IT support related enquires
⦁ Supporting IT services and prioritising support requests
⦁ Completing routine tasks
⦁ Monitoring service performance and availability
⦁ Supporting the rollout of new infrastructure and IS services
⦁ Providing application and infrastructure configurations services
⦁ Maintaining the assets and documentation register.